Visit an Inmate



Visitors must complete a CIDNET Account before arriving at the jail to visit an inmate

To set up an inmate video visitation account with CIDNET, you can:


For help, view the CIDNET Friends and Family Guide

If you have problems with an existing account, call 888-231-3393


Local visits can be done in the Sheriff's Office lobby for no charge, but these must be scheduled 24 hours in advance


Remote visits can be scheduled at any time, however remote visitation is subject to fees to be determined by CIDNET




While in the Black Hawk County Jail, inmates are entitled to reasonable contact with their families and friends, unless restricted by disciplinary or other sanctions for a specified period of time.

General population inmates may receive one visit per day for up to 30 minutes.

Maximum security inmates are allowed two visits per week, up to 30 minutes each, unless restricted for disciplinary or other reasons. 

Special Housing Unit (SHU) inmates are allowed one visit per week for up to 30 minutes each, unless restricted for disciplinary or other reasons.  

If the inmate you are visiting is housed in unit A1, the two visitation days are Monday and Thursday.

If the inmate you are visiting is housed in unit A2 (SHU), the one visitation day is Wednesday.

If the inmate you are visiting is housed in unit A3, the two visitation days are Tuesday and Friday. 

If the inmate you are visiting is female and in the SHU, the one visitation day is Wednesday. 

All inmate visits are scheduled for Monday through Friday (Excluding holidays) and start at 8:30am, 9am, 9:30am, 10am, and 10:30am.  After lunch, the visits restart at 12:30pm, 1pm, 1:30pm, and 2pm.  There is also evening visitation for general population only inmates starting at 7pm and 7:30pm on Mondays and Wednesdays only.

As a visitor, you must be here and signed in at least 10 minutes prior to the start times listed above – No exceptions.  Space is limited, so expect delays when attempting to visit an inmate. 

The Black Hawk County Sheriff’s Office reserves the right to refuse visitor access.  Visitors are expected to abide by the following rules:

-     Inmate visitors must be 18 years or older and have a non-expired government-issued photo ID.

-     Inmate visitor parking is not allowed in our front parking lot during our normal business hours.  This lot is reserved for Sheriff’s Office business only.

-     Persons under 18 years of age are not allowed in the visitation waiting area.

-     If you visit more than one inmate, you will be required to wait ½ hour between visit times.

-     Personal property such as purses, cell phones, cameras, paper, pen, etc., is not allowed upstairs.  Lockers are available for these items.  Please turn off your cell phone when placing it in a locker.

-     Food and drinks are not allowed at visitation or the visitation waiting area. 

-     Profanity, cursing and derogatory remarks are not allowed.  Keep noise down to a minimum. 

-     Do not use your cell phone when checking in for visits.

-     Tank tops and tops with spaghetti straps are not allowed.  Shoulders must be covered.

-     Low cut shirts that show chest cleavage are not allowed.

-     Shorts and skirts are not allowed if they are deemed inappropriate or too short. 

-     Pants must be worn at the waist.

-     Jackets and coats will not be worn upstairs.

-     Headwear of any kind is not allowed, unless for a verified religious reason and pre-approved by jail staff.

Visitors who violate any of these rules may be restricted and possibly banned from visiting inmates in the future. 

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